Hi! I'm a faithful customer who now lives in Key West, Fl-way far away from any of your stores. I bought a Making memories folding cutter that has the "never needs sharpening" blade from Archivers 2-3 years ago. I have always loved it, but now it's not cutting sharply anymore. What should I do?
— Roxanne, FL on Jan 28, 2012

Here is a link to a video on this trimmer from Making Memories. They have a great tip for adjusting the blade so that it continues to cut smoothly: http://www.makingmemories.com/Products/detail/paper-trimmer

If this doesn't do the trick, we suggest contacting Making Memories for more specific customer support: http://www.makingmemories.com/About/contact

Hope this helps!