In regards to the Picture Keeper. I bought this and it doesn't work correctly. I watched the video about it and it shows a page coming up that I should click on to start the pictures downloading. I don't get that screen shot. What have or am I doing wrong?
— casey.amen, NE on Nov 15, 2011

Here's a link directly from the Picture Keeper website: http://picturekeeper.com/faq#q2 They suggest restarting your computer, letting Windows fully load, open "My Computer", and click on the Picture Keeper icon. It then gives you steps from there.

If that process doesn't work, we suggest sending an email to Picture Keeper (there's a contact tab on their website), as they'll be able to pin point the problem.

Hope this helps!