I have the Big Shot... placed a thin die in it, sandwiched as the instructions showed, with one acrylic plate on top and one on bottom. After going thru the machine, the top plate was etched with the outline of the image I was cutting. Yikes! What can I do to prevent this next time??
— Betty Maude, TX on Oct 01, 2011

Don't worry, this is supposed to happen! The plastic plates are your cutting plates and they will end up with the image or font etched into them. You should see the cutting plates we have here...they look terrible, but they keep on working!